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addict.의 공부 블로그
by antiaddict
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Management has to maintain the dynamic equilibrium between change and continuity.
My publisher in Japan, Diamond, recently published selected essays of mine, written over the last fifty years, under the title The future which already happened (The Ecological Vision, 1993). For this book, I wrote a kind of intellectual autobiography, which constitues the last chapter of the book.
In it, I record the beginning of my work more than sixty years ago, which was concerned with the balance between change and continuity. It was this concern that, ten years later, led me to the study of management. For I see in management, the specific organ of society that has to maintain the dynamic equilibrium between change and continuity, without which societies, organizations, and individuals perish.
Action point : Institute a systematic process of innovation to lead change.
(Drucker on Asia)
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One survives problems by making them irrelevant because of success.
Every surprise is something to be taken seriously. The entire reporting system kind of encourages the neglect of opportunities and surprises, but also it's fairly easy to change.
Fifty years ago, a friend and mentor of mine invented a system used in a big company that's become very successful as a result.
Every manager, down to the first-line supervisor, sits down every month and writes a letter with one subject : the unexpected.
And then they have a meeting and look at these things with the question : Does this tell us something?
Now, the great majority don't, the great majority are just anecdotes, but there are usually three or four that are relevant. And out of this, the company - a pharmaceutical company - has grown from a fairly unimportant commodity producer to one of the world 's leaders. And it's come out of surprises, clinical surprises, like when a physician uses a medication for what it was not developed for and has amazing results. You have to focus on success, especially unexpected success, and run with it.
Action Point : Write a letter to your boss each month identifying unexpected events. Pick out unexpected success and pursue them.
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